Patient/Family Liaison – Part Time
Job ID: 420778
Category: Customer & Patient Services
Location: Sarasota, FL
Department: Pre Operative Care Unit
Facility: Sarasota Memorial Hospital
Serves as a patient/family liaison by providing information about the status of the surgical patients perioperative visit to the patients family members/visitors; visits with patients families while surgery is in progress. Provides assistance with problems or concerns and answers questions appropriately and provides accurate information. Acts as an intermediary to hospital staff on behalf of patients/family. Participates in orientation of nursing personnel and physicians to the patient representative program and promotes patient/family satisfaction.
– Prefer a minimum of two (2) years of experience with public relations.
– Prefer demonstrated ability to interact in a professional manner with patients, families and employees.
– Prefer basic working knowledge of commonly used computer applications and office equipment.
– Prefer ability to work independently and to communicate effectively (verbal and written) with problem solving skills.
Minimum High School Diploma or Equivalent
High School Diploma, GED or Certificate