Telephone Srvc Representative

Job ID: 417829
Category: Administrative & Clerical
Location: Sarasota, FL
Department: Telecommunications
Facility: Sarasota Memorial Hospital

Answers calls and transfers them to the correct telephone extensions. Monitors all alarms, follows procedures to alert appropriate departments and authorities. Updates shift beeper list for hospital-wide distribution. Maintains on-calls statistics. Places outbound calls. Provides information (room #s, in house telephone numbers, hospital information, etc.) to customers. Overhead pages approved announcement.

– Prefer previous computer skills, switchboard or receptionist experience.

– Prefer demonstrated basic typing skills.

– Prefer demonstrated basic understanding of medical terminology.

– Prefer demonstrated practical and technical knowledge relevant to the position.

– Prefer demonstrated customer service skills.

– Prefer demonstrated ability to coordinate a multitude of tasks.

Minimum High School Diploma or Equivalent