Patient Registration Rep I PRN
Job ID: 415324
Category: Customer & Patient Services
Location: Sarasota, FL
Department: Patient Registration
Facility: Sarasota Memorial Hospital
JOB SUMMARY: Conducts patient interviews to obtain demographic data pertinent account information and verifies insurance coverage. Responsible for completing required forms and obtaining signatures. Initiates process to assure the patient meets the hospital financial policies and guidelines. Introduces the patient to the facility in a manner designed to reduce patient anxiety. Answers the telephone and addresses or routes call appropriately. Conduct daily interactions in a way that demonstrates effectiveness and positive attitude. Works closely with other hospital departments and serves as a liaison for patients family of patients hospital management and staff to assure that patient satisfaction and quality of services are maintained and improved. QUALIFICATIONS: High school diploma or equivalent required. Minimum one (1) year experience in a health care and/or customer service related industry required. Ability to perform extensive clerical work with accuracy and speed preferred. Typing skills of 30 words per minute preferred. Effective communication skills and ability to handle difficult customers or situations is preferred. Basic working knowledge of commonly used computer applications is preferred. General knowledge of medical terminology and medical insurance preferred. Previous experience in patient interviewing is preferred. Ability to collect post and balance cash preferred.
This is a Per Diem non – benefitted position Applicant must be able to work Days Nights Weekend and/or Holidays Hours willrange between 6-12 hours per shift. Applicant must be able to stand for a prolong period of time.