Patient Relations Rep II

Job ID: 415282
Category: Physician Services
Location: Sarasota, FL
Department: FPG Family Practice @ Lakeside
Facility: SMH Physicians Services, Inc.

JOB SUMMARY: This position is responsible for greeting patients and obtaining and verifying patient information answering telephones and scheduling appointments.

QUALIFICATIONS: High school diploma or equivalent is required. Minimum of one year experience in a physician office preferred. Ability to type 30wpm preferred. Medical-terminology and computer experience preferred. Knowledge of Medical Manager software program preferred. Pleasant and professional demeanor with neat appearance for patient contact and busy telephones preferred. Strong oral and written communication skills preferred. Basic knowledge of third party payers preferred. Skill in establishing and maintaining effective working relationships preferred. Demonstrated initiative and self-direction preferred.